A (wordy) smartphone debate

When someone I know wants to buy a new smartphone, I am always given the same question – should I get an iPhone or an Android? (Windows or BlackBerry is never part of the question for some reason). Many years ago, I used to be able to give an answer rightaway. Depending on how tech savvy they were, I’d recommend either Android or iOS. Not to say that iOS users are dumb and don’t know anything, but because of how easy it was to use based on own experiences and what I’ve heard from other people. I have never heard anybody complain about an iPhone being hard to use.
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